Frequently Asked Questions

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EXCHANGE AND WALLET

How can I connect my exchange account?

Simply go to the PORTFOLIO menu, then on sub menu "Add Exchange", choose which exchange you want to link from the list and enter your Api Key. To find your Api Key, just go to the account section of the exchange.

How can I connect my wallet?

Simply go to the PORTFOLIO menu, then on sub menu "Add Wallet", choose which blockchain you want to link from the list, and enter the wallet's address.

 

Which are the supported exchanges?

All the exchanges present in the list. We are constantly working to add new exchanges. If you wish us to add an exchange that is not present in the list, please contact us by email.

Which are the supported wallets?

We are connected with the major blockchains (Bitcoin, Ethereum, Neo, Litecoin, Bitcoin Cash, Dash, Doge and Zcash). We are constantly working to improve the service and add new features.

API KEY

Is it safe to leave my Api Key?

Of course! With yours Api Key we can only read the information and nothing else. For security reasons, we suggest you to uncheck the "withdrawal" on yours Api Key permissions.

In case of hacker attack, what happens to my currencies?

Nothing! Because it is not possible to manage or transfer your funds through our site.

 

What happens if I delete my Api Key from my account?

It will no longer be possible to keep your updated information.

Can I reuse the same Api Key again?

Yes, but for a better experience, we suggest to create a new Api Key for each service that requires it.

MORE INFORMATION...

How do you calculate the Global Market Capitalization?

It is the sum of all the capitalizations of the Cryptos on our list, considering the filters you chose!

How is it created the Crypto list of CryptoUnify?

It is the set of data coming from all the platforms, excluding duplicates.

How often are prices updated?

Every 15 minutes. In the future it will be possible that this timeout will change. We are constantly working to improve the platform and offer a better service.

 

How the Coingecko does calculate their Market Capitalization?

For this and other questions, we refer you to the dedicated pages of their site. You can find this information on: https://www.coingecko.com/en/methodology.

How the CryptoCompare does calculate their Market Capitalization?

They don't calculate it, but we personally do it, with their data.

How the Coinlib does calculate their Market Capitalization?

For this and other questions, we refer you to the dedicated pages of their site. You can find this information on: https://coinlib.io/faq.

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